THE ROLE OF INSPECTION IN PRODUCT QUALITY MANAGEMENT DRIVE IN AN ORGANIZATION


THE ROLE OF INSPECTION IN PRODUCT QUALITY MANAGEMENT DRIVE IN AN ORGANIZATION   

Table of Contents

Title    -    -    -    -    -    -    -    -    -    -    -   

Approval    -    -    -    -    -    -    -    -    -    -   

Declaration-        -    -    -    -    -    -    -    -    -   

Acknowledgement    -    -    -    -    -    -    -    -    -   

Abstract    -    -    -    -    -    -    -    -    -    -   

CHAPTER ONE: Introduction

1.1    Background of the Study    -    -    -    -    -    -    -   

1.2    Statement of the Problems    -    -    -    -    -    -   

1.3    Objectives of the Study    -    -    -    -    -    -    -   

1.4    Significance of the Study        -    -    -    -    -    -   

1.5    Scope of the Study    -    -    -    -    -    -    -    -   

1.6    Research Questions    -    -    -    -    -    -    -   

1.7    Definition of Terms    -    -    -    -    -    -    -   

CHAPTER TWO: Literature Review

2.1    Specification and Standardization    -    -    -    -    -   

2.2    Objectives of Specification and Standardization    -    -    -   

2.3    Approaches to developing a Balanced Specification    -    -   

2.4    Inspection    -    -    -    -    -    -    -    -    -   

2.5    Types of Inspections    -    -    -    -    -    -    -   

2.6    Defect Preventive Approach    -    -    -    -    -    -   

2.7    Effects of Materials Inspection on the Quality of Products    -   

CHAPTER THREE: Research Methodology

3.1    Area of the Study    -    -    -    -    -    -    -    -   

3.2    Research Design    -    -    -    -    -    -    -    -   

3.3    Population of the Study    -    -    -    -    -    -    -   

3.4    Sample and Sampling Procedure    -    -    -    -    -   

3.5    Instrument for Data Collection    -    -    -    -    -    -   

3.6    Administration of the Instrument    -    -    -    -    -   

3.7    Techniques for Analyzing Data    -    -    -    -    -    -   

CHAPTER FOUR: Data Presentation and Analysis

4.1    Presentation of Results    -    -    -    -    -    -    -   

CHAPTER FIVE: Summary, Discussions, Conclusion and Recommendations

5.1    Summary of Procedures    -    -    -    -    -    -    -   

5.2    Discussion of Findings    -    -    -    -    -    -    -   

5.3    Implications of Findings    -    -    -    -    -    -    -   

5.4    Conclusions    -    -    -    -    -    -    -    -    -   

5.5    Recommendations    -    -    -    -    -    -    -    -   

5.6    Suggestions for Further Study    -    -    -    -    -    -   

    Bibliography    -    -    -    -    -    -    -    -   

    Appendix    -    -    -    -    -    -    -    -    -   

CHAPTER I: Introduction

1.1    Background of the Study

Doug Wallace, a Materials Management subject expert with Life Cycle Engineering [L.C.E] Consultancy Company Charleston, South Carolina; in a paper presentation titled “Maintenance and Reliability Inventory Management” gave an apt and practical illustration that underscores the need for inspection. He said, have you heard of the guys that burned up a brand new piece of rotating equipment because it was installed with no oil in it? That little oversight cost  $80,000 for a replacement. When properly lubricated, it would have cost less than $100”. Again, he said, “How about the guys that cut a section out of their raw materials feeder line and then find out the replacement piece was just a little bit too short to fit into the gap? That little mistake cost thousands of dollars in unplanned repairs and potentially hundreds of thousands in lost production”.

This brings to mind the two renowned cases in Nigeria of Indomie Instant Noodles Poisoning Crisis of 2004 and Pfizer Poisoning Crisis, Kano 1996. What these organizations suffered in terms of cost, production revenue loss and image can only be imagined.

Again, operating in an unstable environment riffed with stiff competition; product quality management has become in more ways than one the life-blood of the organization. Be that as it may, and as strategic as product quality is to success of the organization, it will be near impossible if not impossible to achieve the goals of enhancing, maintain and sustaining product quality without the eagle eye of inspection.

Inspection itself is a word with many synonyms, so, whether a writer chooses the word examination, observation, investigation or assessment, it will still be inspection, and sometimes the word testing is adopted depending on what is being inspected.

The general idea and concept is to ascertain or determine quality or conformity of materials, products and components to pre-set standards and specification.

So, materials outsourced or insourced either as raw materials, components, spare parts or MROs as well as the organizations output are subjected to thorough examination to ensure that they conformed to specifications and standards before they are certify for production or consumption.

This brings to bear the subtle but distinct fact that inspection and quality are two inseparable Siamese twin terms, where one can hardly be discussed without alluding to the other. In fact, inspection is a tool often utilized by organizations for the realization of product quality management objectives. Thus, in other to understand the basis for inspection and its role in product quality management drive of an organization, a concise but lucid perspective of specification and standardization, the concept of quality management, quality control and quality assurance will need to be understood as they are interwoven and make it difficult to be discussed one without the other.

1.2    Statement of the Problem

The effectiveness or ineffectiveness of the inspection exercise can mean the successor failure of the organization. This is because the slightest oversight of outsourced or and insourced materials and products from specification and standards will often result to the production of defective output with multiple and spiraling effects in multiple fronts with unimaginable consequences for both the organization and consumers.

Consequently, no where in the manufacturing industry are those consequences more truer, acute and immediate as in the food and drugs industry.

The choice of Northern Noodles Limited Kaduna, in an attempt to examine the role of inspection in the quest for effective product quality management in the food industry was prompted by a few negative indicators which combined to impair on the quality of their products.

The issue that arose for this study is asked, whose responsibility is it in the organization to ascertain and certify the compliance of product inputs to pre-determined standards and specifications? Again what measures are put in place by the organization to ensure that defective materials not do enter the production process? It is also asked, what measures are put in place to detect defects even in the production process?

1.3    Objectives of the Study

It is a truism that defective materials allowed to enter the production line can cause the failure of the organization, as quality will be impinged upon eventually, and this will be with great consequences to the organization and society at large. It is therefore necessary that this must not be allowed to occur.

The objective of this study is therefore built around the examination of the quality management programs employed by the organization in its drive towards ensuring quality of its outputs. The study in this light is therefore aimed at.

i)    To determine the responsibility for inspection in the organization.

ii)    To determine the approach to materials specification adopted by the organization.

iii)    To determine the method of inspection adopted by the organization.

iv)    To determine the defect preventive measures used by the organization.

v)    To determine the control tools used by the organization to ensure quality outputs.

1.4    Significance of the Study

The research study is of immense importance in many facets. First, it is a requirement in partial fulfillment for the award of Higher National Diploma (HND) in the Department of Purchasing and Supply Management, Kaduna Polytechnic which the researcher stands to receive, and without which he cannot graduate.

Again, as a reservoir of knowledge, it will serve as a guide for further study to some future researchers. Students will also benefit, because it will help expand and expose them to the different perspectives on the subject matter. Further, and importantly, it will be a tremendous benefits to the organization under studied; as it will expose them to the dangers embedded in the laxity or casualness given to the inspection exercise by the organization.

Finally, the general public will also glean from its sublime significance, since everyone buys in one way or another, and to property adopt the principles and approaches of the inspection exercise in their personal acquisitions.

1.5    Scope of the Study

This research work is focused on the role of inspection in product quality management drive in Northern Noodles Limited, Kaduna, located along Kachia road, Chikun Local Government Area, Kaduna. The research considered and covered the period from 2011 and 2012. The searchlight was beamed on the Purchasing Department, the Production Department, Quality Control and the Administrative departments of the organization.

1.6    Research Questions

i)    Who is responsible for inspection in the organization?

ii)    What is the approach to materials specification in the organization?

iii)    What method(s) of inspection does the organization adopts?

iv)    What preventive measures are put in place by the organization to ensure that defective materials does not enter the production line?

v)    What control tools does the organization used to ensure and sustain quality?

1.7    Definition of Terms

⦁    Inspection: This describes a process of careful examination of materials, services, component or a process or work product to determine its conformity to set standards.

⦁    Sourcing: This is a purchasing procedure through which buyers seeks, survey and evaluate suppliers, and determine policies relating to those who will most suitably meet the requirement of the buying organization.

⦁    Insourcing: This describes the process by which an organization takes responsibility for providing services and conducting its operations in-house or in other locations but by its own staff.

⦁    Outsourcing: This gives or describes contracting out services and operations that are usually conducted in-house to other firms that can do them better, cheaper and faster.

⦁    Efficiency: This implies the minimum used of resources to reach goals. That is, doing things right.

⦁    Effectiveness: This means pursuing and reaching the appropriate goals. In other words doing the right thing.

⦁    Specification: This is the careful, detailed and distinct description of an item, or service to be supplied in which the supplied item must conform to.

⦁    Standardization: The formulation and evaluation at national and at company levels, to define and prescribe the specified quality and/or performance characteristics of a material, product and/or operations and service.

⦁    Standards: Are a model, or general agreement of a rule established by the authority, consensus or customers and used by various levels of interests.

⦁    Quality: Quality is the degree to which a set of inherent characteristics fulfill requirements.

⦁    Material: Anything that can be offered to the market for attention, acquisition, use or consumption for the satisfaction of needs is referred to as material.

⦁    Purchasing: This term in this context denotes the act of a function in an organization that is responsible for the procuring of materials into the organization.

⦁    Supplier: This refers to an organization or a person who supply or releases goods or service to a buying organization.

⦁    Defect: This is a situation where a component, material, product or service does not meet its requirements or specification and needs to be repaired or replaced or rejected.

⦁    Productivity: This means efficient utilization of available resource at economic cost.

⦁    Production: This is the rate of units produced in terms of machines, labour, materials or any other effective basis.

.

THE ROLE OF INSPECTION IN PRODUCT QUALITY MANAGEMENT DRIVE IN AN ORGANIZATION



TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.NET

Researchwap.net is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.net guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.net is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.net" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.