THE IMPACT OF QUALITY CONTROL ON ORGANIZATIONAL PERFORMANCE ( A CASE STUDY OF PEUGEOT AUTOMOBILES, UYO


THE IMPACT OF QUALITY CONTROL ON ORGANIZATIONAL PERFORMANCE ( A CASE STUDY OF PEUGEOT AUTOMOBILES, UYO  

TABLE OF CONTENT

Title page

Declaration

Approval page

Dedication

Acknowledgement

Abstract

CHAPTER ONE

1.0    Background of the Study

1.1    Statement of the Problem

1.2    Background of the Organization

1.3    Objective of the Study

1.4    Significant of the Study

1.5    Research Questions

1.6    Scope of the Study

CHAPTER TWO

2.0    Introduction

2.1    Review of Related Literature

2.2    Objectives of Quality Control

2.3    Important of Quality Control

2.4    Phases of Quality Control

2.5    Requirement of Quality

2.6    Cost of Quality Procedure

2.7    Quality Control Assurance

2.8    Summary of Review

Chapter Three

3.0    Research Methodology

3.1    Introduction

3.2    Area of the Study

3.3    Research Design

3.4    Population of the Study

3.5    Sample and Sampling Techniques

3.6    Data collection Instrument

3.7    Validity of Instrument

3.8    Reliability of the Instrument

3.9    Administration of Research Instrument

3.10    Techniques of Data Analysis

Chapter Four

4.0    Data Presentation and analysis

4.1    Data presentation

4.2    Data analysis

4.3    Respondent characteristics and classification

4.4    Summary and findings

4.5    Discussion of findings

Chapter five:  Summary conclusion and recommendation

5.0    Introduction

5.1    Introduction

5.2    Conclusion

References

Appendix

CHAPTER ONE

INTRODUCTION

1.0    BACKGROUND OF THE STUDY

The ultimate or core aim of an organization in this world today with the level of competition is to maximize profit and the satisfaction of consumers need through quality product irrespective of competitors and this can be achieved by quality control in an organization.

Quality is concerned with fitness or proper quality of product and it also goes with it price and delivery quality control takes this form of fitting standard quality, according to specification delivery and to schedule, the process through which the establish and need standard is commonly call “control series” this process consist of university accepted series of steps applied to problems quality to follows:

i.    Choosing the control subject that is selecting what is to be regulated.

ii.    Selecting a standard values that is specifying the quality characteristics

iii.    Creating sourcing services which can measure these characteristic in terms of unit of measure

iv.    Interpretation the difference between actual and standard decision making and acting on the difference.

When the universal regulatory process as in the above is applied to problem of product quality.

It is often called “quality control” quality control have many definition such as.

Quality control is an attempt to identify and analyze weakness in product and decide on how best it is to decide with those problem or weakness so that the organization will grow.

Sometimes, the problem with a product is not that it fails to perform to specification but rather that it does not offer any significant advantage over competitors products already in the market.

Organization may have employees that are able and having appropriate equipment that leads to the increase in productivity yet sales falls below. Expectation the missing factors in many cases is the lack of effective quality control model in the organization.

A manager in any organization needs to have technical knowledge and competence about their product and best control model to be adopted and the best way of handling them effectively.

1.1    STATEMENT OF THE PROBLEM

Quality control cannot be ignored if meaningful goals and objectives are expected to be achieved.

Quality must be control as well as all other resources use in ensuring quality product. Currently Nigeria major problems in quality control is the use of outdated or inappropriate technology and lack of managerial experience is another problem facing quality control.

The success of our present day industries depends on how to manage our resources and to enhance growth and development for the success of industrialization to this end this research is preoccupied Peugeot automobile (Nig.) Kaduna.

1.2    BACKGROUND OF THE ORGANIZATION

The initiative to establish Peugeot automobile Nigeria limited was taken by the federal military government under the leadership of General Yakubu Gowon. The idea was concretized on October, 6, 1969 when the government invited 16 reputable vehicle manufacturing companies in the world to establish a vehicle assembly plant in the country.

Twelve years before the initiative was taken Peugeot cars make their first entry into Nigeria when individual imported about 100 units of the cars soon become popular due to their legendary reliability and suitability to Nigeria road conditions. The demand for Peugeot cars in Nigeria rose sharply again in the 1960s with the further introduction of the Peugeot 404 model with the high demand of Peugeot product which was a mark of acceptability. It was therefore, not surprising when in may 7, 1971, Automobile Peugeot of France proposal was selected out of those tendered by 16 various vehicle manufacturers.

Peugeot automobile Nigeria limited, PAN was incorporated in December 15, 1972 as limited liability company with an authorized share capital of three million Naira. Twenty seven months after incorporation, the head of state commissioned the assembly plant on march 14, 1975, and through full operations had commenced on march 2, 1975.

1.3    OBJECTIVE OF THE STUDY

i.    To look into the process of quality control in the manufacturing organization

ii.    To find out the possible causes of low quality of the organizational product

iii.    To know the systems of correction of quality defect of companies and suggestion and recommendation.

iv.    To reduce over dependence on import in Peugeot Automobile Nigeria company.

1.4    SIGNIFICANCE OF THE STUDY

The significance of quality control in the production systems cannot be over emphasized more so, in a competitive environment such as Nigeria, it is imperative for firms to emphasis quality control to enjoy competitive leverages so that their product could competefavourably with the imported goods.

However, the attitudes of Nigeria manufacturing towards quality control are less encouraging. This is evidence in poor quality products. They do not make available to consumer or consumers it is then store of inverse importance to the manufacture  as the study has the overall objectives at attaining suggestion which they can effectively handle the challenges of quality control measure in their production activities.

1.5    RESEARCH QUESTIONS

i.    What are the processes of quality control in the manufacturing organization?

ii.    What are the causes of low quality product in the organization?

iii.    What are the system involved in correcting quality defect of the companies?

iv.    In what way can over dependency on import be reduce in Peugeot Automobile Nigeria Limited?

1.6    SCOPE OF THE STUDY

Quality control management as chosen as a topic of relevant to the manufacturing industry in Nigeria.Although quality control management is an activity relevant to all business organization and employees of the manufacturing sectors. The research is restricted to the study of quality control management on organizational performance.

.

THE IMPACT OF QUALITY CONTROL ON ORGANIZATIONAL PERFORMANCE ( A CASE STUDY OF PEUGEOT AUTOMOBILES, UYO



TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.NET
Researchwap.net is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.net guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.net is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.net" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.