THE EFFECT OF INTERNET CULTURE ON ADMINISTRATIVE EFFICIENCY


THE EFFECT OF INTERNET CULTURE ON ADMINISTRATIVE EFFICIENCY

ABSTRACT

This study was on the effect of internet culture on administrative efficiency. This study was guided by the following objectives; to examine the effect of internet culture on administrative efficiency in Federal Ministry of Communication Technology, Nigeria.To identify the various forms of the internet culture and how they affect administrative efficiency. To determine the relationship between internet culture and administrative efficiency in Nigeria.

The study employed the descriptive and explanatory design; questionnaires in addition to library research were applied in order to collect data. Primary and secondary data sources were used and data was analyzed using the correlation and chi-square statistical tools at 5% level of significance which was presented in frequency tables and percentage. The respondents under the study were 50 staff of the federal ministry of communication technology, Abuja.

The study findings revealed that there is a positive significant relationship between internet culture and administrative efficiency; based on the findings from the study, the Nigerian government should focus on provision of enhanced internet connectivity in Nigeria.

TABLE OF CONTENT

TITLE PAGE

CERTIFICATION

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

LIST OF TABLE

LIST OF FIGURES

CHAPTER ONE

1.1    INTRODUCTION

1.2    BACKGROUND OF THE STUDY

1.3    STATEMENT OF THE STUDY

1.4    RESEARCH QUESTIONT

1.5    OBJECTIVES OF THE STUDY

1.6    SIGNIFICANCE OF THE STUDY

1.7    STATEMENT OF THE HYPOTHESIS

1.8    JUSTIFICATION OF THE STUDY

1.9    SCOPE OF THE STUDY

1.10    DEFINITION OF TERMS

CHAPTER TWO – LITERATURE REVIEW

2.1     INTRODUCTION

2.2    THEORETICAL FRAME WORK

2.3    DEVELOPMENT OF THE INTERNET

2.4    THE INTERNET REVOLUTION AND OFFICE ADMINISTRATION

2.5    USING TECHNOLOGY TO MAXIMIZE ADMINISTRATIVE EFFICIENCY

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     INTRODUCTION

3.2     AREA OF STUDY

3.3     RESEARCH DESIGN

3.4     POPULATION OF STUDY

3.5     SAMPLE SIZE

3.6     SAMPLE/SAMPLING TECHNIQUE

3.7     RESEARCH INSTRUMENT AND INSTRUMENTATION

3.8     VALIDATION OF THE INSTRUMENT

3.9     ADMINISTRATION OF THE STUDY

3.10     METHOD OF DATA ANALYSIS

3.11     LIMITATION OF THE STUDY

CHAPTER FOUR –DATA, ANALYSIS, FINDINGS AND DISCUSSION

4.1     DATA PRESENTATION AND ANALYSIS

4.2     RESEARCH FINDINGS

4.3     DISCUSSION OF FINDINGS

CHAPTER FIVE- SUMMARY, CONCLUTION, RECOMMENDATIONS

5.1     SUMMARY OF FINDINGS

5.2     CONCLUTION

5.3     RECOMMENDATION

5.4     PROPOSAL FOR FURTHER STUDIES

REFERENCES

 CHAPTER ONE

INTRODUCTION

Background of the study

The analysis of administrative efficiency is about the relationships between inputs, outputs and outcomes. In 1957, Farrell already investigated the question of how to measure efficiency and highlighted its relevance for economic policymakers. "It is important to know how far a given industry can be expected to increase its output by simply increasing its efficiency, without absorbing further resources". Since that time techniques to measure efficiency have improved and investigations of efficiency have become more frequent, particularly in industry. Nevertheless, the measurement of efficiency of public administrative efficiency remains a conceptual challenge. Problems arise because public administration has multiple objectives and because public sector outputs are often not sold on the market which implies that price data is not available and that the output cannot be quantified.

e-Government programs remain at the top of most countries policy agendas (UN, 2002). The emphasis on e-Government may be due to the potential of information and communication technologies (ICT) to transform public administration (PA) to an efficient system, enhance public services quality, establish trust between public administration and citizens and realize economic objectives (OECD, 2003; UN, 2004). In fact, e-Government aims at providing an efficient government management, better service delivery, and empowerment of citizens through access to information and participation in public policy decision making (UN, 2005). For these benefits, the PA in most countries develops Web sites, portals and electronic services delivery (UN, 2002; 2003; 2004; 2005). However, differences in worldwide adoption of e-Government are considerable. The e-Government readiness index estimated for each of UN countries varies between 0, 9062 in the United States of America and 0, 0011 in Liberia (UN, 2005). The Web Measure Index varies between 0 (no presence for countries like Haiti, Zambia, Liberia, etc.) and 1 in the United States of America.

Certainly, the diffusion of the Web in PA leans on a political will that mobilizes the necessary human, material and financial resources. But, this diffusion depends also on social and economic variables (UN, 2002). UN (2005) affirm that e-Government readiness is a function of a country’s situation of technological and telecommunication infrastructure and of the level of its human resource development. Nevertheless, “the number of variables - social, legal and institutional as well as economic and technological - which might retard the diffusion process is virtually limitless’’ (Rosenberg, 1972, cited by Erumban and de Jong, 2006, p.303). Recently, several researchers show the importance of culture in IT adoption and justify the divergences between countries in the adoption of ICT, in general (Erumban and de Jong, 2006) and of specific technologies, such as Internet, PC, fax machines, cellular phone, telephone and pagers (Bagchi and al., 2004; Gong and al., 2007) on the base of the cultural variables. According to Zghal (2001), cultures include both favorable factors to ICT exploitation and unfavorable ones that may hinder an efficient implementation of these technologies. So, this research tries to answer this question: what is the impact of the national culture on the adoption of the e-Government by the PA? The analysis starts with the definition of e-Government and the presentation of its stages of evolution. Then, an explanation of the differences between the countries use of the e-Government is advanced on the base of a cultural perspective and the hypotheses are formulated. After the precision of the methodology, the results and their interpretations are presented.

Statement of the problem

The objective of assessing the effect of internet culture on administrative efficiency is to enhance the effective use of the various forms of online communication in contributing to the overall economic development of the country through effective administration. But the objective cannot be achieved in a situation where the would-be beneficiaries are not even aware of the existence of such platforms. Moreover, the few who are aware of these platforms do not even bother to apply them at their place of work due to stringent work style, therefore, there is the need to proffer solutions to these problems to ensure the growth and development of our economy.

1.3   Significance of the study

The research will be of benefit to the government – Federal ministry of communication technology. It will provide a framework for the critical evaluation of the various forms of internet culture and how it affects the efficiency of an administration. It will provide a basis for the modification of the use of the internet for communication in the ministry and identify loopholes where necessary.

It will also benefit other researchers, forming a basis for further research on the subject in future. The study also gives a clear insight into the various forms of internet culture and how they can be executed efficiently to favor ministries and organizations that use the internet as a means of communication.

1.4   Objectives of the study

The main objective of this study is to examine the effect of internet culture on administrative efficiency in Federal Ministry of Communication Technology, Nigeria.

Specific objectives of the study are:

To identify the various forms of the internet culture and how they affect administrative efficiency. To determine the relationship between internet culture and administrative efficiency in Nigeria.

1.5   Research questions

        The following research questions will be considered in this study:

What are effects does internet culture have on the administrative efficiency of organizations? Is there any relationship between internet culture and administrative efficiency?

1.6   Research hypotheses

In order to ascertain the effect of internet culture on the efficiency of the administration of the Federal Ministry of Communication Technology, the following hypotheses have been formulated:

Ho: Internet culture does not have any significant effect on the efficiency of the administration of the Federal Ministry of Communication Technology.

Hi: Internet culture affects the efficiency of the administration of the Federal Ministry of Communication Technology significantly.

Ho: There is no significant relationship between internet culture and administrative efficiency.

Hi: There is a significant relationship between internet culture and administrative efficiency.

1.7   Limitations of the study

The only limitation faced by the researcher in the course of carrying out this study was the delay in getting data from the various respondents. Most respondents were reluctant in filling questionnaires administered to them due to their busy schedules and the nature of their work. The researcher found it difficult to collect responses from the various respondents, and this almost hampered the success of this study.

1.8   Scope of the study

The study covers various forms of the internet culture such as online communities, online multi-player gaming, wearable computing, social gaming, social media, mobile apps, augmented reality, and texting and how they affect the administrative efficiency using the Federal Ministry of Communication Technology as a case study.

1.9   Definition of terms

Internet: Is a global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardized communication protocols.

Internet culture: This is the study of various social phenomena associated with the internet and other new forms of the network communication.

Efficiency: A the state of being efficient. It means achieving maximum productivity with minimum wasted effort or expense.

Administrative Efficiency: The capacity of an organization, institution, or business to produce desired results with a minimum expenditure of energy, time, money, personnel, materiel, etc.

REFERENCES

Bagchi, K., Hart, P. et Peterson, M.F., 2004, « National Culture and Information Technology Product Adoption”, Journal of Global Information Technology Management, 7, 4, pp.29-46.

Bartoli, A., 2005, Le management dans les organisations publiques, Edition Dunod, Paris. Baskerville, R.F., 2003, “Hofstede never studied culture”, Accounting, Organizations and Society, 28, pp.1–14.

Baskerville, R.F., 2005, “A research note: the unfinished business of culture”, Accounting, Organizations and Society, 30, pp.389–391.

Ebrahim, Z. et Irani, Z., 2005, “e-Government adoption: architecture and barriers”, Business Process Management Journal, Vol.11, N°5, pp.589-611.

El Jamali, T., Plaisent, M., Benyahia, H., Bernard, P. et Maguiraga, L., 2004, « La France à l’heure du e-gouvernement », 9ème Colloque de l’AIM, « Systèmes d’information : Perspectives critiques », 26, 27 et 28, mai 2004, INT Evry France.

El Louadi, M., 2004, « Cultures et communication électronique dans le monde arabe », Systèmes d’information et Management, Vol.9, N°3, pp.117-143. 

CHAPTER FIVE

FINDINGS, CONCLUSION AND RECOMMENDATIONS

The objectives of the study were to

1.    To examine the effect of internet culture on administrative efficiency in the Federal Ministry of Communication Technology, Nigeria.

2.    To identify the various forms of the internet culture and how they affect administrative efficiency.

3.    To determine the relationship between internet culture and administrative efficiency in Nigeria.

Findings from the study revealed the following

1.    Internet culture has a significant effect on the efficiency of the administration of the federal ministry of communication technology.

2.    There is a significant positive relationship between internet culture and administrative efficiency.

3.    Internet culture has improved in Nigeria over time.

4.    Internet connectivity improves administrative efficiency.

5.    Improved internet culture significantly improves administrative efficiency in Nigeria.

.

THE EFFECT OF INTERNET CULTURE ON ADMINISTRATIVE EFFICIENCY



TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.NET

Researchwap.net is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.net guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.net is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.net" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.